Edushed.com Terms of Use

Edushed.com is an online networking connecting its members through a variety of services that it provides to its members. This document covers the terms and conditions under which these services are provided.

  • Your registration as a member of edushed.com or the use of any of the features and services on Edushed.com, either as a registered member or as a visitor constitutes automatic acceptance of these terms and conditions.
  • Edushed.com reserves the right to update the terms, conditions and notices of this agreement without notice to you. It is your responsibility to review the most current version of this Agreement.
  • By accessing or using the Sites, Content, or Services, you agree to be bound by these Terms of Service.
  • If you do not agree with any of the terms and conditions of Edushed.com, do not register and you will not be authorized to use Edushed.com services.
  • The views expressed on the website are not those of Edushed.com, and any issues in them belong to the respective contributors.
  • Through the use of this site, you agree to hold Edushed.com harmless and its sponsors, owners, shareholders or employees against any claims.
  • You are responsible for safeguarding the password that you use to access the Sites, Content and Services. You agree not to disclose your password to any third party. You agree to take sole responsibility for any activities or actions under your password, whether or not you have authorized such activities or actions.
  • You may not make any content item originating from Edushed.com available for public access by any means whatsoever without obtaining prior written permission from Edushed.com.
  • The content on the website is posted by Edushed.com, visitors and its members. Edushed.com will attempt to ensure the integrity and the accuracy of the Site in the Content and or Services but it does not guarantee that the information is accurate or complete or current.
  • The opinions and reviews expressed on the site belong to the users and Edushed.com cannot be held liable in any way about the content of the opinions and review.
  • Edushed.com should not be thought of as the authority and the final guide in your decision making.
  • Edushed.com at its sole discretion may edit, delete or block access to any Content including Member Posted Content, without notice and without liability. We will however make reasonable efforts to inform you of the changes.
  • By uploading the logo of your institute, you give Edushed.com the right to use the logo on Edushed.com website as well as on any Edushed.com marketing material.
  • If you are a visitor on our website and if you update any personal contact information such as phone number or e-mail address, Edushed.com reserves the right to contact you over Phone calls, SMS or E-mail. If the intention was for tutoring/learning, or seeking information about our product & services, Edushed team will guide you accordingly via phone call, SMS or e-mail.

While using the web site and engaged in any form of communication on any of the forums, you agree not to:

  • Post, publish or transmit any messages that is false, misleading, defamatory, harmful, threatening, abusive, harassing, defamatory, invades another’s privacy, offensive, promotes racism, hatred or harm against any individual or group or religion or caste, infringes another’s rights including any intellectual property rights or copyright or trademark, violates or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liability.
  • Upload or post otherwise make available any content that you do not have a right to make available, under any law or under contractual or fiduciary relationships.
  • Upload or post or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
  • Edushed doesn’t allow registration for Home Tuition Agencies & Organizations who are engaged in providing products or services similar to that of Edushed.com . If there are any such registrations, Edushed.com reserves the right to terminate those accounts without any prior notice & without processing the refund . Edushed also reserves the right to initiate any legal proceedings if any ‘Home Tuition Agencies or Organizations’ contravenes condition as stated above.
  • Kindly clarify your doubts before you make a payment to upgrade to any of our membership plans . Once a payment is made, it cannot be refunded.
  • In case you have any doubt or query, please drop an email at [email protected] .
  • Attempt to probe, scan, or test the vulnerability of website or breach any security or authentication measures.
  • Access or search the Sites Content or Services with any engine, software, or tool.
  • Send unsolicited email, junk mail, spam, or chain letters, or promotions or advertisements for products or services.
  • Reformat or frame any portion of the web pages that are part of the Edushed.com Site without a written agreement.
  • Create user accounts by automated means or under false or fraudulent pretenses.
  • Post text, messages, graphics or materials that are sales offers, advertisements, or promotions for products or services.
  • Edushed.com reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services with or without notice.

 For Edushed  members    

  • All members who are receiving enquiries from Edushed in categories that have been marked as edushed  categories will be considered as Edushed  members once their application for membership is accepted and approved by Edushed. Following terms will be deemed as accepted by such members, if they respond (via call, message or booking a demo) to any enquiry .
  • Edushed will categories on the basis of  ‘online’ or ‘offline’ (tuitions conducted at student’s home, tutor’s home or tuition centers)  further  would be inform .The same will be convey  on Edushed website if the tutor signs up for any such category. In any case, the decision of Edushed team regarding the categories or enquiries that qualify as Edushed will be considered as final
  • If you have applied for  membership, your application will need to be accepted and approved by Edushed, after that  can be confirmed as an Edushed  member.

Terms of suspension from the Edushed  membership :

Edushed reserves the right to suspend anyone from edushed memebership for a period which may last for day , month and even permanently if member found to be indulging in any of the following activities.

Sharing their contact information with students via messaging, a call or a demo session conducted through Edushed.com. Including any contact information that can potentially take the conversation and the student outside of Edushed, will be considered as a ‘strike’ against the Edushed s member

Sharing any information, link or any message that can be used by the student to make a payment to the Edushed  member, without using Edushed SecurePay link, would not be considered as payment made.

Ownership

Except for the Content submitted by members or users, the Edushed Service and all aspects thereof, including all copyrights, trademarks, and other intellectual property or proprietary rights therein, is owned by Edushed.com or its licensors. You acknowledge that the Edushed.com and any underlying technology or software used in connection with the Edushed Service contain Edushed’s proprietary information. You may not modify, reproduce, distribute, create derivative works of, publicly display or in any way exploit.

Shipping

What are the delivery charges?
Delivery charge varies with each Products. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?
Products generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
Product’s availability
The destination to which you want the order shipped to and location.

Are there any hidden costs (sales tax, octroi etc) on items sold on Edushed?
There are NO hidden charges when you make a purchase on Edushed. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the shipping policy.

Why does the estimated delivery time vary for each Products?
You have probably noticed varying estimated delivery times for product you are interested in. Delivery times are influenced by product availability, geographic location, your shipping destination and the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.

 

Seller does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
Whether the Products ships to your location
Legal restrictions, if any, in shipping particular products to your location
The availability of reliable courier partners in your location
At times Product prefer not to ship to certain locations. This is entirely at their discretion.

Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

I need to return an item, how do I arrange for a pick-up?
For the time being this service is not available, if you have any issue with products then you can contact us ,after discussion we will arrange a return service accordingly.

What do the different tags like “In Stock”, “Available” mean?
‘In Stock’
For items listed as “In Stock”, Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

‘Available’
Edushed might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

‘Preorder’ or ‘Forthcoming’
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

‘Out of Stock’
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.

‘Imported’
Sometimes, items have to be sourced by Edushed from outside India. These items are mentioned as ‘Imported’ on the product page and can take at least 10 days or more to be delivered to you.

‘Back In Stock Soon’
The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the Seller.

‘Temporarily Unavailable’
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.

‘Permanently Discontinued’
This product is no longer available because it is obsolete and/or its production has been discontinued.

‘Out of Print’
This product is not available because it is no longer being published and has been permanently discontinued.

Does Edushed deliver internationally?
As of now, Edushed doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere with credit/debit cards issued in India, but please ensure the delivery address is in India.

Cancellations and Returns

If I request for a replacement, when will I get it?
In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

How do returns work?/How can I return or exchange an item?
You can raise a request to return your items through contact Email or Edushed contact Number.

How can I know the status of my refund?
When you confirmed from edushed care , then status of refund will be found as email or message.

What are the modes of refund available after cancellation?
The amount is refunded to the payment mode that was originally used to pay for the order
As per policy, cash refunds are not possible

What should I do if I find the package open or tampered on delivery?
You can request for the item to be replaced by Edushed Care. fill out the details of the issue in mail so that we can help you.

I ordered a wrong item. Can I return it?
No.

Can I change the address for the pick-up the of item(s) in my order?
Yes, if before delivery you contact us by email or contact number.

What is the pickup process?
Once your return or replacement or exchange request is accepted, the pickup of the originally delivered product will be scheduled. An SMS/Email with more details will be sent to you on the day of the pickup.
In cases where pickup service is not available from the courier service providers at your location, you may be asked to ship the item back to the seller within 30 days of the return related email/sms being sent to you.

Returns / Refund Policy

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective products to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return/replacement policy on the product page for any exceptions to this returns policy according edushed team or edushed care.

Returns Pick-Up and Processing
In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address
During pick-up, your product will be checked for the following conditions:
Category : Conditions
1.Correct Product : IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.
2.Complete Product : All in-the-box accessories(if any) should be present.
3.Unused Product : The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable). Before returning a Products,the Product should be as same as deliverd time.
4.Undamaged Product : The product should be undamaged and without any scratches, dents, tears or holes.
5.Undamaged Packaging : Product’s original packaging/ box should be undamaged.
The Edushed executive will refuse to accept the return if any of the above conditions are not met.

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